My Kingdom for a Table (and a Better Memory)

Book CoverA few weeks ago, someone tweeted (thank you, oh kind someone) that there were vintage Garwood novels available for digital pre-order at Amazon.com for a rather low and seductive price. I thought I hadn’t pre-ordered – as I mentioned in the previous entry, my memory, it is not so good – but it turns out I had, and when I found the file, I thought, Oh! Vintage Garwood! YUM.

So I opened the file, and… it wasn’t The Lion’s Lady. It was Castles. Hur? I vaguely remembered (*sigh*) that Angie James had said something about receiving the wrong file for her preorder, so I emailed her and said, “What’s going on? Am I nuts?”

Seriously, this is why I don’t pre-order books. Not because I don’t want to, but this one episode alone is enough to make me go barmy. I can’t remember if I preordered it, then I get the wrong file – I *think* –  and I’m all confused.

Angie says, no, I’m not nuts. It’s a 2-in-1 file, though the book description doesn’t indicate that, and Castles is first. You have to skip to somewhere in the middle to get to The Lion’s Lady.

So it’s a 2-for-1, it’s not written up correctly at the Kindle store and you know what it doesn’t have? Hey Simon! Hey Schuster! I want a table of contents! You know, with ONE LINK so I can get to the other book! You don’t even have to give me a table of contents for the chapter. It’s ok- really. Thanks for the mysterious surprise 2-for-1 but gosh, I’d never have known if Angie hadn’t told me to jump to the middle somewhere.

And then, oh HO, guess what’s in my inbox a few minutes later? An email from Amazon. Hello, Amazon!

We’re writing about your Kindle purchase of The Lion’s Lady by Julie Garwood.

The version you received actually contained two Garwood titles in one eBook: Castle and The Lion’s Lady.

Castle comes first in your eBook, which may have given you the impression that you received the wrong content. Lion’s Lady can be found within the eBook you have purchased by navigating to Location 6384 on your Kindle.

If you have any questions, you can reach us by phone directly and toll free from many countries by clicking the Contact Us option in the right-hand column of our Kindle Support pages at:

http://www.amazon.com/kindlesupport

We apologize for any inconvenience caused and thank you for your business with Amazon.

Sweet holy Moses, they give me the location code? This is *almost* as good as a table of contents. Almost. Not quite, though. Funny thing, though. I still haven’t heard back from BN.com about the Ruthless file. Thanks, Amazon!

But now I can start reading, and reminding myself why I should never pre-order books. It makes me paranoid!

 

Categorized:

Ranty McRant

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  1. 1
    LEW says:

    Love Garwood.  Picked up my ratty copy of Honor’s Splendor last night to thumb through as I was falling asleep.

  2. 2
    Andrea says:

    Wow, that is amazing customer service! I would seriously re-think getting a Kindle if it weren’t for those darn geographical restrictions and the fact that it is sold only by amazon.com here so far – meaning that any problems with it and I would have to ship it over the Atlantic and probably pay custom duties when getting it back…

  3. 3

    I got the same email.  I’m new to Julie Garwood so I’m looking forward to reading now TWO of her books!

  4. 4
    Kate Jones says:

    Personally, I’d have more of an issue that they’re not ordered sequentially.

  5. 5
    Troutqueen says:

    I’m with Kate on this. I thought it lovely that I got a 2-for-1, but wish it had been ordered correctly. Sort of a nice bonus. Unfortunately I ordered it on my own Amazon acct, instead of the shared Kindle acct my husband and I use so we can share our Kindle library on two iPhones :)

  6. 6

    Lion’s Lady can be found within the eBook you have purchased by navigating to Location 6384 on your Kindle.

  7. 7
    Tiffany sale says:

    It makes me paranoid!

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