If you used a credit card at the 2009 Romantic Times BookLovers Convention at the Wyndham hotel, check your statement carefully, and I do mean carefully.
Many people are reporting fraudulent use of the cards they used at the Wyndham, including several dozen US based writers, one person from Australia, and, according to other reports, a bookseller in Thailand, who found several thousand dollars of fraudulent charges on their bills. EREC has a post on it, and folks on the RT forums are talking about it as well.
If you notice fraudulent activity on your credit card, immediately call the bank or the card issuer, and file a report. Jo Carol Jones from Romantic Times sent an email that outlines the Wyndham Corporate response via the Wyndham Orlando Resort:
“We have received information back from the Wyndham Corporate office. They have instructed us to advise those who are having credit card issues to contact their specific credit card companies to handle the matter. It is the responsibility of the credit card companies to investigate and handle any issues related to one of their customer’s credit cards.
If you need to contact the Wyndham Corporate office, you can call Wyndham Customer Care at 800-996-3426.
We value your business and regret any inconvenience this may have caused.”
I can’t say that I’m too impressed with the Wyndham response there, seeing as there is a history of credit card theft and hacking as little as a year ago.
This is my second RT, and I can’t even tell you how hard the unseen but tireless RT convention staff works to make this event happen. For the product of their hard work to be damaged by credit card thieves just fucking sucks.