Friday Videos: Medieval Tech Support

I got this from the mystery writer group blog First Offenders:

Having worked in tech support, I can so, so relate.

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Friday Videos

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  1. 1
    azteclady says:

    *giggling* Oh yes, indeed. “Have you read the manual?

  2. 2
    AgTigress says:

    I have had that bookmarked since I first saw it last year: it is perfect!
    :)

  3. 3
    Randi says:

    Oh man, that’s brilliant. I just sent it on my to tech folks. *giggles*

  4. 4
    SonomaLass says:

    Okay, I almost wet myself laughing.  I will be sharing this with SO many people!  Thanks as usual, Sarah, for your great taste in humor (great = so like mine).

  5. 5
    Cathy in AK says:

    I saw this a while ago, and it never fails to crack me up.  Mostly because I’m such a techno spaz I can TOTALLY relate to the guy on the right.  Thank goodness I have techno-savvy friends to run to and save myself from complete embarrassment!

  6. 6
    Wry Hag says:

    Having been on the receiving end of tech support, I can so, so relate.  (Oy, my confusion!  My STOOOOPID questions!)

  7. 7
    asrai says:

    I’m sitting at my husband’s work and he can’t come home for lunch because he’s on a tech call. hahahah

  8. 8
    Candy says:

    Oh fuck. I broke something laughing.

  9. 9
    Silver James says:

    *snorfle* *hack* *cough* …. *mops up coffee from screen and keyboard*

    Had not seen that. Fuckin’ A, that is so me when I get a new program! *bows* All Hail Sarah!

  10. 10

    Oh dear. Oh. Dear.

  11. 11
    A. says:

    I love this!  I’m a grad student in a Library and Info Studies program, and just last week this video was assigned as a part of our weekly lesson plan.  Our prof surely has a great sense of humor.

  12. 12

    I’m totally going to have to share this with my Turkish class.  We are doing a global simulation, and it’s all technology all the time.  Every day is a new crisis. ;)

  13. 13
    darlynne says:

    As someone who worked in tech support—the 4pm to midnight shift no less—this is almost as painful as it is funny.

  14. 14
    Soni says:

    This one is almost fatally hilarious:

    Internet Helpdesk

    “You can’t get your email? Mmmmm, that does sound serious. Can you be more specific? You can’t. Okay, please hold.”

    “What you’re going need to do…now listen to me very carefully…you’re going to have to turn your computer on.”

    http://www.youtube.com/watch?v=1LLTsSnGWMI

    (captch is office39, lol)

  15. 15
    Jackie L. says:

    My son works in tech, but he says having to help me all these years taught him the most priceless lesson of all:  patience.

    He told me some of the lawyers he used to work for made me look gifted. 

    “If it says, Press any key,you can press the a, the n or the y.”

  16. 16
    Elise says:

    This is exxaactly like me an my dad (my dad being the one with the book…) I almost sent it to my family, but the sheer accuracy of it might get some feelings hurt. void(0);

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